Our Team

IRSSM Leadership:

The chairman and directors are key members of a company's board of directors, responsible for overseeing corporate governance, strategic direction, and ensuring ethical and legal compliance. They provide leadership and accountability, acting in the best interests of shareholders and stakeholders.

Jay Kandampully

Chairman

Dr. Ravi Chatterjee

Director

Yupal Shukla

Director

Our Team

IRSSM MEA Co-Chairs:

The IRSSM MEA Co-Chairs are esteemed leaders in service management, dedicated to advancing the symposium's mission in the Middle East and Africa. With a deep understanding of regional dynamics and a commitment to fostering innovation, they guide collaborative efforts, promote impactful research, and strengthen the network of academics and practitioners in the MEA region.

Jay Kandampully

Chairman

Dr. Ravi Chatterjee

(Associate Professor & Head of Research, Symbiosis International University, Dubai) IRSSM MEA Chapter Head

Dr. Anna Tarabasz

Associate Professor, College of Interdisciplinary Studies, Zayed University

Dr. Leena Wangnoo

Program Head, School of Business, Murdoch University, Dubai

Dr. Suchi Dubey

Associate Professor & Head of BBA Program, Symbiosis International University, Dubai

Dr. Siddharth Wadhera

Digital Transformation Evangelist & Innovation Specialist

Our Team

IRSSM India Co-Chairs:

The IRSSM India Co-Chairs are visionary experts driving the symposium's initiatives across India. They play a pivotal role in bridging academia and industry, championing sustainable practices, and nurturing a vibrant community of thought leaders. Their efforts ensure that IRSSM continues to be a catalyst for transformative advancements in service management within the region.

Dr. Vibha Arora

(Associate Dean, IBS Gurgaon) IRSSM India Chapter Head

Dr. Yupal Shukla

Passionate Researcher and Second Ph.D. Candidate, University of Memphis

Dr. Ravi Chatterjee

Associate Professor & Head of Research, Symbiosis International University, Dubai