Mehedi Shahnewaz Jalil

I attended IRSSM-6 in Kuching, Sarawak, Malaysia from 11-15 August 2015. Dr. Jochen Wirtz was our keynote speaker and Prof. Jay Kandampully was the lead organizer. It was a real inspiration to attend the symposium which brought me in contact with a lot of industry experts, some of whom I am still in contact with today. I am also grateful to IRSSM management for awarding me with the Young Service Researcher Award during the symposium. I have followed my passion for service management since then and still conducting research whenever I get an opportunity. Currently, I am studying at Monash University Australia and I always remember the days at the conference and feel myself being part of it. Always. Forever. Thank you Prof. Jay Kandampully, Yupal Shukla, Prof. Alison Dean, Prof. David Solnet, and others at the conference that year.