Vision of IRSSM

Nurturing Collaborative Connections - From Building Friendships to Cultivating Trust, Propelling Research to Inspiring Publications

A Global Hub For Service Management Innovation

Nurturing Collaborative Connections

From Building Friendships to Cultivating Trust, Propelling Research to Inspiring Publications

A Global Hub For Service Management Innovation

IRSSM Global

IRSSM Global is an annual symposium hosted by prestigious universities around the world. It serves as a platform for cutting-edge research, exchanging ideas among global scholars.

IRSSM MEA

IRSSM MEA is a membership-based platform dedicated to guiding researchers in the Middle East and Africa through the journey of writing high-quality research papers.

IRSSM India

IRSSM India shares the same membership-based model as IRSSM MEA but focuses on addressing the specific needs of the Indian academic and service management landscape.

The largest & Most Diverse Platform in the United Arab Emirates

What is IRSSM?

The International Research Symposium in Service Management (IRSSM) is a globally renowned platform that brings together academics, researchers, and practitioners to explore and advance the field of service management.

IRSSM is renowned for its commitment to academic rigor and mentorship. The symposium features peer-reviewed paper presentations, keynote addresses by distinguished scholars, interactive workshops, and industry panels. These sessions focus on current trends and future directions in service management, providing participants with opportunities to present their research, receive constructive feedback, and engage in collaborative dialogue.

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Key Stones

Three Pillars of Excellence

IRSSM Global

IRSSM Global is an annual symposium hosted by prestigious universities around the world. It serves as a platform for presenting cutting-edge research and exchanging ideas among global scholars.

How It Works: Submit abstracts or papers; selected submissions are invited for presentation.
Who Should Participate: Academics, researchers, and industry professionals seeking global networking.
Unique Value: One-time, high-impact opportunity to engage with international thought leaders in service management.

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IRSSM MEA (Middle East & Africa)

IRSSM MEA is a membership-based platform dedicated to guiding researchers in the Middle East and Africa through the journey of writing high-quality research papers.

How It Works: Candidates submit motivational letters; successful applicants join mentor-guided research teams.
Key Features:➮ Workshops, hands-on mentorship, and collaborative paper development.
Who Should Join: Emerging researchers, academics, and professionals passionate about impactful MEA-focused research.

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IRSSM India

IRSSM India shares the same membership-based model as IRSSM MEA but focuses on addressing the specific needs of the Indian academic and service management landscape.

How It Works: Applicants submit motivational letters; selected candidates join teams and receive structured mentorship.
Key Features:➮ Expert-led workshops, training, and collaborative learning tailored for Indian researchers.
Who Should Join: Indian researchers and professionals aspiring to publish impactful research and contribute academically.

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Key Features of IRSSM

Advancing Service Management Through Collaboration, Innovation, and Knowledge Sharing

Global Knowledge Exchange

A premier platform for academics, researchers, and practitioners
Interdisciplinary Collaboration

Encourages cross-disciplinary engagement, fostering the integration of diverse perspectives
Innovative Research & Trends

Showcases emerging trends, technologies, and methodologies in service management
Networking & Industry Engagement

Facilitates meaningful interactions between scholars and industry professionals

IRSSM Global 2025

Overview of the University of Mauritius

The University of Mauritius, established in 1965, is the oldest and largest university in Mauritius, offering diverse undergraduate and postgraduate programs. It is internationally recognized for research excellence and innovation.

The University of Mauritius is internationally recognized for its strong emphasis on research and innovation. It is known for its research excellence in areas such as environmental sciences, engineering, information technology, and biotechnology.

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Establishment and Growth

Research and Innovation

Academic Offerings

Global Recognition

International Research Symposium in Service Management

We take our inspiration from the “Banyan Tree”

The banyan tree has no desire to show its might by growing tall. Instead, it grows outwards, providing evermore shade for those who take shelter under it.

Inspired by the banyan tree, our aim is not about reaching great heights but about providing strong support and guidance to those who are new to service research.