International Research Symposium in Service Management

Knowledge alone cannot transform others, but knowledge transmitted with compassion can!

— Prof. Jay Kandampully

Become a Member

Team Meeting

Meet Our Team

Prof. Jay Kandampully

Chairman, IRSSM Global

Professor Emiratus

The Ohio State University

Dr. Ravi Chatterjee

Co-Chair IRSSM Asia

Associate Professor & Research Co-Chair
Symbiosis International University Dubai, UAE

Dr. Yupal Shukla

Co-Chair IRSSM Asia

Dr. Vibha Arora Nagpal

Co-Chair IRSSM Asia

Associate Professor and Associate Dean
ICFAI Business School, Gurgaon, India

Dr. Anna Tarabasz

Co-Chair IRSSM Middle East

Associate Professor
Zayed University, Dubai, UAE

Dr. Akanksha Khanna

Co-Chair IRSSM Middle East

Associate Professor
Symbiosis International University Dubai, UAE

Dr. Ramzan Sama

Co-Chair IRSSM India

Associate Professor and Dean-Research, PAN FPM Chair
Jaipuria Institute of Management Jaipur, India

Dr. Rishi Shukla

Co-Chair IRSSM India

Professor and Area Chair Marketing
Jaipuria Institute of Management Jaipur, India

Ms. Sneha Rose George

Co-Chair IRSSM India

Cochin University of Science and Technology, Kerala, India

IRSSM Global – the Journey

Mauritius

Indonesia

China

India

Estonia

Malaysia

Thailand

South Korea

Slovenia

United Arab Emirates

Poland

2010

IRSSM Global 1

University of Mauritius
Mauritius

2010

IRSSM Global 2

UPN "Veteran" Yogyakarta
Indonesia

2011

IRSSM Global 3

University of International Business and Economics
China

2012

IRSSM Global 4

Marian Institute of Management
India

2013

IRSSM Global 5

University of Tartu
Estonia

2014

IRSSM Global 6

Universiti Teknologi MARA
Malaysia

2015

IRSSM Global 7

Mahidol University
Thailand

2016

IRSSM Global 8

Yonsei University
South Korea

2017

IRSSM Global 9

University of Ljubljana
Slovenia

2018

IRSSM Global 10

Murdoch University
Dubai

2019

IRSSM Global 11

University of Economics in Katowice
Poland

2023

2023