“Nurture the next generation of service researchers globally.” Across its activities and symposia, IRSSM serves as: A global platform for academics, researchers, and practitioners to exchange ideas and advance service research, A mentoring-oriented symposium offering guidance from leading experts, A forum fostering interdisciplinary dialogue and collaboration in service management.
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Through its global symposia and regional chapters, IRSSM has built a supportive research ecosystem that Encourages collaboration across disciplines and cultures, Supports emerging scholars through developmental feedback and mentoring, Promotes high-quality research addressing contemporary service challenges, Strengthens connections between academia and practice. Members frequently describe IRSSM as a unique scholarly community that combines academic rigour with a warm, collegial environment, enabling long-term collaborations and impactful publications.
Listen and readIRSSM continues to evolve as a globally recognised forum that inspires innovative thinking, nurtures research excellence, and strengthens scholarly relationships across the international service research community.
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